Crime Scene Cleanup
Crime scene cleaning begins after police release and covers blood, odor and the affected property.
See crime scene cleanupGet blood, bodily fluids, contaminated materials and odor removed after investigators release a home, rental, business or vehicle in Mecklenburg County. The cleanup scope is based on where contamination traveled.
Homicide cleanup means removing blood, other bodily fluids and contaminated material from a released property after investigative work is complete. It is a specialized type of crime scene cleanup.
Law enforcement and the medical examiner or coroner focus on the investigation. They do not clean the property. Once the scene is released, property owners, relatives, landlords or other authorized people arrange the homicide cleaning service.
This work involves more than an ordinary cleaning service. Technicians identify contamination both in and around the affected space, isolate rooms that were not affected and take out anything that cannot be disinfected. Surfaces that can remain are treated. When requested, the scope also covers insurance company records, hazardous waste packaging and disposal, and odor removal.

You can request details about cleaning, necessary removals, waste movement off the property and the work left for restoration.
When discussing the loss with property owners and insurance companies, you can use photos, inventories, scope notes and disposal paperwork.
Personal property that can be saved is separated and discussed with you before removal decisions are made.
During a painful event, privacy can be supported when you limit entry to approved people and ask that crews arrive in unmarked vehicles.
A homicide cleaning service is needed if a violent death leaves biological material or blood in a vehicle, business, rental or home. Situations that commonly require this work include:
Blood that appears on the surface may travel behind trim or below flooring, leaving a wipe incomplete.
The affected area can stay separate during contamination assessments of offices, warehouses, stores and common spaces.
Seats, carpet, trim and insulation are checked to decide what can be cleaned and what must be removed.
Blood and tissue can reach walls, ceilings, furniture, carpet and hidden joints, so the full path must be traced.
Before technicians enter for cleanup, focus on staying away from exposure, preserving helpful claim details and respecting the active investigation. Your first steps are:
Call (888) 440-9227The available homicide cleanup cost guides list $2,500 to $9,000 for a violent crime scene. They also list $2,000 to $6,000 for a smaller scene and $3,000 to $10,000 for a larger scene. These are published planning ranges, not a quote. The final scope depends on the assessment.
These national ranges are taken from published cost guides, rather than a property visit. An on-site assessment determines your property's price, which is explained to you before the cleanup starts.
Ask about cost: (888) 440-9227Insurance may pay toward homicide cleanup through a commercial, homeowners or renters policy. Coverage is determined by the loss, the policy and its deductible.
Local requirements, property ownership, lease conditions and policy language can determine who pays and arranges cleanup. The tenant and landlord should contact their respective insurance companies.
After the scene is released by police, inform the insurer about the loss. Find out whether the policy includes damaged building components, restoration and biohazard cleanup.
Ask the insurance company which photos, item lists, scope notes, invoices and waste records it needs. Make copies of all materials before submission.
Victims of violent crime can ask the North Carolina Department of Public Safety's Office of Victim Compensation Services about crime scene cleanup, which the program lists among accepted expenses. Insurance is usually checked first.
Scene release comes before a controlled remediation process can start. Decisions at every stage depend on contamination travel, applicable waste rules and whether each material is suitable to be saved.
Known affected areas are identified by the authorized person, then technicians assess surrounding surfaces, contents, floor borders and possible routes of spread.
Clean rooms are kept apart from the work area. Cleanup technicians rely on proper personal protective equipment and containment controls to keep contamination from being tracked past the scene.
Before detailed cleaning and disinfection, visible bodily fluids and blood are gathered using a method appropriate for each surface.
If carpet, drywall, pad, subfloor or upholstery cannot be thoroughly disinfected, removal is limited to the minimum workable area.
Each retained surface receives detailed scene cleaning, then an EPA-registered disinfectant stays wet for its full label contact time.
Targeted treatment and air filtration can address odors in connected spaces, room air and retained materials once the source has been removed.
After contaminated waste is sealed and labeled, it is moved in accordance with applicable requirements and available disposal records are retained.
A final check covers finished work, the agreed return of saved personal property and a list of removed finishes for restoration services.
Call at any time. Your homicide cleanup specialist answers the phone, describes what happens next and works with you on a start time.
Blood, bodily fluids and hidden contaminated materials can present serious health risks, even when the visible area looks small or dry.
Blood may contain HIV, hepatitis B or hepatitis C. Hepatitis B can live on surfaces for at least seven days, the CDC says, which makes controls necessary even for dry blood.
Under applicable medical waste requirements, saturated porous items and worn protective equipment may need regulated packaging, disposal and transport.
Seeing the affected space can cause loved ones deep distress. Professional cleanup allows family members to avoid direct exposure to the affected space and personal property.
Can you clean it yourself? For a minor fresh blood spot on solid material that does not absorb fluids, wear disposable gloves and apply an EPA-registered disinfectant throughout the contact time stated on its label. Seek professional cleanup and keep away whenever blood reaches fabric, carpet, drywall, wood or a location with unknown edges.
Non-porous surfaces can often remain when every exposed area is accessible and disinfectable. Porous material that absorbed blood usually needs removal.

The schedule depends on scene size, the depth of contamination, the number of rooms, scene access and the amount of material that must be removed. You can get a more useful timeline after the initial assessment.
| Scene | Typical time on site |
|---|---|
| A small affected area on reachable surfaces | Timeline determined once the scene is released and inspected |
| One room with porous material removal | Could need a distinct restoration stage after cleaning |
| Several rooms or structural contamination | A staged plan and more extensive restoration work are usually necessary |
Odor cannot be corrected with fragrance alone when fluids remain absorbed in drywall, hidden cavities, carpet, furniture or subfloor. The source must be located and removed first.
HEPA air scrubbers may filter particles from the air following removal of contaminated material. If equipment instructions permit, hydroxyl treatment can be suitable where a space remains occupied. Strict controls apply to ozone, and nobody may be in the treatment area. Vents and rooms next to the scene may also be checked as part of cleaning before you continue.
The full homicide cleanup guide covers what is cleaned or removed, odor and air quality work, and the rules that apply in North Carolina and Mecklenburg County.
Read the full homicide cleanup guide
Local population patterns, housing and site access may affect how containment and cleanup are planned.
The nearest listed emergency facility is Novant Health Matthews Medical Center, about 1.6 miles away, so medical care remains separate from property cleanup.
Atando Junction, Tryon Hills, and Lincoln Heights are nearby, which helps define practical routes for crews, equipment, and sealed waste containers.
A neighborhood address can differ from its broader city label, making the full street and unit information important for discreet cleanup access.
Your phone conversation can include questions about service in nearby ZIP codes and communities.
Crime scene cleaning begins after police release and covers blood, odor and the affected property.
See crime scene cleanup
Carpet, solid floors, walls and furnishings receive blood cleanup that includes safe disposal.
See blood cleanup
Trauma scene cleanup after accidents, injuries and violent events.
See trauma scene cleanup
Fluids, odor and impacted belongings are addressed when a home is cleaned after a death.
See death cleanup
Careful, private suicide cleanup keeps family members from having to confront the scene.
See suicide cleanup
Decomposition cleanup and odor control are needed after a death goes unnoticed for several days.
See unattended death cleanup
Forensic cleaning addresses investigation residue, fingerprint powder and tissue along with cleaning of blood.
See forensic cleaning
Air scrubbers, hydroxyl and ozone treatment support death odor removal at its source.
See death odor removalBoth authorities must clear the property first: law enforcement and the medical examiner or coroner. A relative, landlord, manager or owner with authority can then arrange cleanup. Homicide cleaners may address hazardous waste removal, odor control, disinfection, blood cleanup and biohazard remediation. Police investigate the scene, but they do not perform the cleaning service.
Belongings beyond the affected area may stay protected where they are or be relocated to an uncontaminated space. Every object within the scene is reviewed separately. Hard, non-porous belongings may be cleanable. Porous belongings may require removal, but you should be consulted about photographs, documents and treasured items before any choice is final.
Whether homeowners coverage applies to homicide scene cleanup depends on what happened, the policy wording, its deductible and any exclusions. The same is true for death cleanup. Notify the insurer prior to the start of work. Check which exact records you need before work begins, along with policy terms for affected materials, personal property, restoration and biohazard cleanup.
Cleanup technicians first map the affected area and set containment. Technicians wearing protective gear collect visible material, remove porous items that cannot be disinfected, clean remaining surfaces and apply an EPA-registered disinfectant for its label contact time. Hazardous waste is packaged before the finished scope receives a final check.
For violent crime scene work, the published homicide cleanup cost is $2,500 to $9,000. Published figures put a smaller scene between $2,000 and $6,000, while the larger range runs from $3,000 to $10,000. The finished scope depends on police release, disposal needs, contamination depth, room count and scene size.
If blood affected wood, furnishings, fabric, drywall, carpet or somewhere hidden, the cleanup is not suitable for DIY work. Contamination that is not visible, along with bloodborne pathogens, can present serious health risks. Keep people and pets away, wait for scene release and arrange professional cleanup for any affected area whose full boundary is unclear.
Respectful, discreet homicide cleanup is available 24 hours a day, and crews arrive in unmarked vehicles.